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SMS tickets
- Purchase a ticket with your mobile phone
- The advantages of an SMS ticket
- How does it work?
- An SMS ticket is up to 28% cheaper
- Where and how long is an SMS ticket valid?
- Fraud-proof
- Frequently asked questions about SMS ticketing
Purchase a ticket with your mobile phone
De Lijn makes it easy for you: you can pay for your journey with your mobile phone. You do this by purchasing an SMS ticket: a valid ticket for your journey with the bus or tram throughout Flanders.
There is more good news:
- as from 16 December 2010 Proximus, BASE and Mobistar customers can all purchase an SMS ticket.
- as from 9 november 2011 Telenet customers can all purchase an SMS ticket.
Click here for a list of all mobile phone operators by which you can buy an sms-ticket.
Your mobile phone operator is not in the list? Contact them.
The advantages of an SMS ticket
- an SMS ticket is cheaper than a ticket that you purchase from the driver
- no payment problems (exact change no longer required)
- boarding goes smoother
- buses and trams are more punctual (no delays at the stop)
How does it work?
To purchase an SMS ticket you SMS an order code before boarding the vehicle to the phone number 4884. For an SMS ticket of 60 minutes that is ‘DL’; for an SMS ticket of 120 minutes ‘DL120’. After a few seconds you will receive a confirmation SMS and this counts as a ticket. During the validity period of the SMS ticket the passenger can transfer as frequently as he wants. If the journey lasts longer, the passenger must purchase a new SMS ticket or another ticket.
Just like for other De Lijn tickets, it is important that the customer purchase an SMS ticket before boarding the vehicle.
If several people travel together, each person must purchase an SMS ticket. Since they are saved on one mobile phone, these people must stay together throughout the entire journey. If one person in the group interrupts his journey then the others must keep the mobile phone with them for the duration of the journey.
An SMS ticket is up to 28% cheaper
An SMS ticket costs € 1.30 for 60 minutes and € 2.10 for 120 minutes. An additional € 0.15 is charged for telecom costs. The SMS ticket for 60 minutes is up to 28% cheaper than a ticket from the driver. The SMS ticket is invoiced via the mobile phone bill or deducted from the calling credit.
The SMS ticket is paid for via your mobile phone operator. Customers from BASE, Mobistar, Proximus and Telenet can all purchase an SMS ticket. Click here for a list of all mobile phone operators by which you can buy an sms-ticket (pdf).
Do you use a pre-paid card? Then the price of the SMS ticket is immediately deducted from the calling credit.
Do you have a mobile phone subscription? Then purchased SMS tickets are billed via your monthly invoice.
| Period of validity SMS ticket | Price SMS ticket | Communication costs | Total |
|---|---|---|---|
| 60 minutes | € 1.30 | € 0.15 | € 1.45 |
| 120 minutes | € 2.10 | € 0.15 | € 2.25 |
Where and how long is an SMS ticket valid?
SMS tickets are valid on all buses and trams of De Lijn, except on De Lijn's night route in Antwerp.
Just like for other De Lijn tickets, it is important that the customer purchase an SMS ticket before boarding the vehicle. An SMS ticket is valid 60 minutes or 120 minutes after receiving the confirmation SMS, regardless of the number of zones you cross. An SMS ticket is a time-based fare.
Fraud-proof
The SMS ticket is secured in various ways. Our drivers and ticket inspectors can check whether your mobile phone has received a valid SMS ticket, even if your mobile phone stops working during the inspection. In that case you are required to report your mobile phone number to the ticket inspector.
Frequently asked questions about SMS ticketing
Here is a summary of the frequently asked questions about SMS ticketing.