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Dial-a-bus in East Flanders

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How do you book a dial-a-bus?

1.Contact the dial-a-bus switchboard
14 days to 2 hours before you travel* (preferably as quickly as possible)

2.Give your departure point and destination
The dial-a-bus switchboard always searches for the most suitable solution for your travel and takes account of the entire public transport network in Flanders for this. A combination of dial-a-bus, ordinary scheduled bus and/or train is also possible. 

3.The dial-a-bus picks you up from the agreed stop at the agreed time
Depending on the traffic you should take a tolerance of 5 minutes before to 15 minutes after the agreed time.

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Give your details to the telephone operator

  • Name, address, telephone number. If you have booked before, you can also give a customer number.
  • Date and hour of departure
  • Boarding and disembarking stops
  • Number of passengers

Tips:

  • Add your email address to your customer details and receive a booking confirmation email.
  • Give your mobile number, then the dial-a-bus switchboard can inform you if there are any unforeseen circumstances (e.g. Major detail due to road works).
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Contact details

Tel: 09 211 91 91
Tel: 09 211 91 93 (only for booking travel for a wheelchair user)
E-mail: belbus.ovl@delijn.be

Only for the deaf, hearing impaired and people with aphasia can book by fax (09 211 91 90). You should then first send a certificate to the switchboard in which a doctor confirms that you comply with the conditions. You may then only book by fax.

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Opening hours dial-a-bus switchboard

Weekdays: 6 am to 8 pm
Saturday, Sunday and public holidays: 8 am to 3 pm

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