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Frequently asked questions

How can I book a wheelchair accessible trip?

  • Contact the dial-a-bus switchboard at least 2 hours in advance (1 hour in Limburg). 
  • Give your name, address and telephone number, date and time of departure, start and end stop and the number of passengers.
  • A member of staff will check for you whether the vehicle and stop are accessible. The member of staff also checks whether the space for the wheelchair user is still free.
  • If the space is still free you can book the trip.


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