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Frequently asked questions

How secure and reliable are on-line sales via eShop?

bpost has extensive experience with its e-commerce application and its security and reliability are proven. 

For on-line payments, bpost works with Ingenico, the market leader in Belgium for internet payments. This secure payment method is used e.g. by the NMBS and also has applications for sales of aeroplane tickets and hotel reservations. De Lijn also uses a similar payment application for on-line sales of season tickets/travel passes. 

Bpost has also developed a unique system for logistics tracking and delivery of the tickets ordered, Secured Mail. A secure shipment has a unique bar code that makes it possible to track the shipment until delivery.

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