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Frequently asked questions

How do I pay for my journey with my m-card10?

Activate a journey on your m-card10 before you get on the vehicle. You do this as follows: 

  • Go to your m-card10 from the start screen on the app
  • If you want to increase the number of journeys you want to activate. The counter is on 1 as default. If you are travelling with two or more people, you have to activate as many journeys as there are people.
  • Tap on 'Activate'
  • Your ticket for travel will be picked up and your ticket will appear on your smartphone after a few seconds. You now have a valid ticket to travel valid for 1 hour. 

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