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Frequently asked questions

How do I purchase a travel pass without a Belgian national registry number?

Even if you don’t have a Belgian national registry number or an alien registration number (or A number for short) then you can still purchase a travel pass. Contact our Travel Pass Department or drop by a Lijnwinkel.

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Buying a travel pass from the Travel Pass Department 

  • Fill out the contact form of the Travel Pass Department.
  • Upload a passport photo together with a copy of a document that constitutes proof of identity such as a driving licence, passport or registration document. In the file name please mention the name of the person in the photo.
  • You will receive payment instructions via email.
  • Upon receipt of your payment your travel pass is automatically loaded onto your MOBIB card.
  • You don’t have a MOBIB card yet? Your MOBIB card with your travel pass is sent to your home address within 7 working days.

 Remark: Take care to send your application at least 15 days before the desired start date. Pending delivery of your new travel pass you will need a valid ticket for every journey. If not, you are fare-dodging and you may be fined.

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Buying a travel pass in a Lijnwinkel

Drop by a Lijnwinkel if you cannot buy a travel pass directly via our website through lack of a national registry number or an alien registration number.Upon presentation of proof of identity (e.g. a driving licence, passport or registration document) you can purchase a travel pass there.

Payment and reception

Lijnwinkels take cash or Bancontact.

  • Your travel pass is immediately loaded onto your MOBIB card.
  • If you don’t have a MOBIB card yet then you will be issued a 14-day pass. Your MOBIB card with your travel pass will be sent to your home address within 7 working days. 
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