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Frequently asked questions

Why do tickets cost more on the bus or tram?

As far as possible, we want to encourage you to purchase your ticket in advance. If you buy your ticket on the bus itself, then:

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  • A lot of time is wasted, especially if all passengers pay in cash one after another;
  • Our drivers constantly have too have large amounts of money with them, which is unsafe.
This is why it costs more to buy a ticket on the bus or tram. You’re therefore better off buying it by SMS, via the app or from one of the many sales points in Flanders and Brussels. 
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