How can I make the bus or tram stop?
When you are at the stop put out your hand when you see your bus. In that way the driver will know that you want to get on because several buses pass some stops.
When you are on the bus or tram you should press on one of the buttons provided for a stop request. In the bus you can have the bus stop at the next stop by pressing on the buttons provided for a stop request. Do this in good time so that the driver can slow down gently.