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Frequently asked questions

Where should I get on the bus or tram?

You must get on at the front of the bus. This obligation is not applicable to people with pushchairs, rollators or wheelchairs. You should then draw the driver's attention tot he fact that you want to get on at a different door. Large pictograms above or on the doors indicate where you can get on and off.

You can get on from any doors on the tram: a tram will after all transport many more people than a bus.

For safety reasons you may only get on at a stop. Getting on between two stops is not permitted.

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