Frequently asked questions

Am I entitled to a free travel pass or a travel pass at a reduced rate?

Under certain conditions travellers can be entitled to a discounted travel pass or even a free travel pass.

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Below please find a list of common situations in which travellers may be eligible to travel for free by bus or tram.

Families with multiple children are entitled to a family discount
People on a living wage
People living in a municipality that offers a discount to its residents
People who are staying in a local reception initiative (LRI)
People who are on an income guarantee for the elderly
People with an OMNIO certificate, a card for increased compensation by the SNCB or a WIGW card (widows, persons with a disability, pensioners and orphans) are entitled to increased compensation
Job seekers who are in guidance counselling with the Flemish Service for Employment and Vocational Training (VDAB)
Job seekers who are enrolled in a vocational training program with the Flemish Service for Employment and Vocational Training (VDAB)
People with a disability or a visual impairment
Carers for someone with a disability
Members of the integrated police
People who have national recognition status