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Frequently asked questions

What if the mobile phone network is temporarily not working or is disrupted?

You are not allowed to board a bus or tram without a valid ticket. If the mobile phone network is not working or is temporarily disrupted before you can purchase an SMS-ticket, that means you don’t have a valid ticket.

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If this happens, you need to buy another ticket or from the driver or through an advance sales channel.

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Sms-ticket & sms-daypass

Overview