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Coronavirus remains with us for the time being. This is why it is so important for us to take care of each other and to comply with the stricter rules. We will only come through this crisis quickly and safely if we all play our part. But what exactly do these new rules mean for your bus or tram journey?

Here’s how we can take care of each other

Face mask mandatory

Face masks are crucial. 

  • Are you more than 12 years old? Then you are required to wear a face mask in all stations, at our stops and on the bus and tram. When wearing a mask or alternative cloth face covering is not possible for medical reasons, a face shield may be used.
  • From 12 November, our De Lijn inspectors will check that everyone is complying with the rules. Up to now, this has been purely a matter for the police. If you’re not wearing your face mask or are wearing it incorrectly, you risk being fined 250 euros, the same amount as a police fine. Naturally, our inspectors will wear the necessary protective equipment at all times: nitrile gloves, a face mask and a face shield.

Keep your distance as much as possible

Try to keep your distance as much as possible at stops, in stations and on the vehicles. Get on and off in the middle or at the back of the vehicle.

  • Buy your ticket in advance.
  • If there are too many travelers, wait for the next one or opt for the reinforced ride. Also avoid rush hours.
  • Getting on and off is done in the middle or at the back of the vehicle. But be sure to also go on foot or hop on a bike, and avoid rush hours if possible. That leaves more room, literally, for those who need us most.
  • On the dial-a-bus, to ensure that the social distance of 1.50 metres is maintained while passengers are getting on and off, the driver should stop the bus on arriving at the stop, get out, let the passenger get on and then get back on him- or herself. When a passenger gets off, the driver should follow the same procedure. This measure only applies if there is no separating screen for the driver.

Safe vehicles

Our vehicles are frequently cleaned and ventilated. 

corona-richtlijnen-25-08-2020-EN

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In the premetro

People going down the stairs have priority.
Wait for your turn at the bottom. If you pass someone on the stairs, face away from one another.
If you use the escalator, keep three steps between you and the next person.

With the dial-a-bus

Up to six passengers can travel in a dial-a-bus, and three in a taxi.
The seats behind the driver are not used.
Wear a face mask.

At the Lijnwinkel store

One person at a time at the counter.
Pay with your bank card.
Wear a face mask.
Keep 1.50 metres apart.

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Have you heard the latest news about our services?

Partnership with coach operators

We are using our maximum transport capacity and reviewing the journey schedules for an optimal distribution of passengers. As extra support, Minister Lydia Peeters decided to set up a collaboration with coach companies. Before the autumn holidays there were already 211 coaches for reinforcement. From 16/11, after the autumn break, another 164 will be added. That brings the total to 375 extra coaches per day, good for about 722 journeys.These coaches drive behind our vehicles, so they follow the same route and stop at the same stops. You can easily recognise these coaches by their label, ‘versterkte rit’: extra-capacity journey. They do not drive out during holiday periods. When it starts to get busy on our vehicles, it is best to take a coach.

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Adjusted timetable for evening lines and night buses

From 6 November, the late evening and night service in Ghent, Leuven, Bruges and Ostend, in consultation with the cities involved and with attention to the service of the healthcare sector, has been shortened.

  • Ghent - The first departure (departure at 23:30 from Ghent) is carried out. The other rides are canceled.
  • Ostend / Bruges - Only the extra rides on Friday and Saturday after 11 pm will be canceled. All other rides will continue to run.
  • Leuven - The entire night network will be canceled.

Adjusted timetable for student and shopping rides

  • The switch to code red in university colleges and universities means that student services relating to KUL/VUB from Limburg are also temporarily suspended from 1 November 2020.
  • The Leuven student shuttle (line 586) is back from Sunday 20 September 2020 to Sunday 16 May 2021.
  • Line 603 (shopping shuttle Wetenschapspark – centre) will not run for the moment.

Line 38 (Centrumbus Blankenberge)

This line is being operated by a dial-a-bus, so the rules are slightly different from those for our larger vehicles. 

So that’s the way it is!

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What is a good face mask?

How do you make a face mask?

How do you wear a face mask?

General information about coronavirus

Off to the coast? Consult the crowd barometer.

Protect yourself and others with the Coronalert app.