Passion for the customer
In everything we do, we think from our passengers’ viewpoint. We focus on what’s important to you: punctuality, reliability, safety and comfort.
We listen to passengers, cities and municipalities, schools and businesses, and anyone to whom mobility is important. In this way, we work together in order to move ahead faster and stronger.
Agile and effective organisation
Our entire organisation is focused on giving you a better travel experience. All our internal operations are adapted to this purpose – in a flexible, powerful organisation.
We keep people, society and the environment in mind: we are there for everyone with accessible, sustainable and attractive public transport.
We use the resources allocated to us responsibly and carefully. We need those resources to make investments in our fleet, our infrastructure and our operations.
De Lijn is continuing with the greening of public transport. With the purchase of electric buses (e-buses) we are taking a new, important step towards achieving the climate targets.