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Accessible stops

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Bus stops in Flanders are (re)constructed by the highway authority (the Region or the cities and municipalities). Consequently, making a stop accessible is the road authority’s responsibility too.

Even so, De Lijn is playing a role in increasing the number of accessible stops.

A stop is accessible if:

  • the platform is raised;
  • the platform is sufficiently wide and free of obstacles;
  • the surface of the platform is sufficiently smooth, continuous and non-slip;
  • the platform is accessible without having to mount a kerb;
  • the platform is provided with a guide line and a climb-aboard area made of rubber tiles.
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We are encouraging the construction of accessible stops

  • We make the ‘Accessible stops’ brochure available, and the ‘Bus stop guide’, with basic designs and guidelines for the construction of accessible stops.
  • The Flemish government’s Mobility and Public Works policy paper refers to the preparation of the Master Plan for Accessible Stops. De Lijn is participating in the preparation of this plan, which is being handled by a working group of the Mobility and Public Works Policy Field Management Committee (MCB) project on basic accessibility, subproject 8.
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Inventory

Our employees are compiling an inventory of the accessibility status of all stops, in order to take a systematic approach. The parameters for this include the platform height, the gradient and the presence of guide tiles. Approximately 10% of the screened stops are accessible to people with a motor impairment; this rises to 26% if they have assistance. Almost 5% of stops have tactile guidance for people with a visual impairment. This inventory helps us to provide clear information and set priorities.

Municipalities can request an overview of the degree of accessibility of the stops in their territory.

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Obstacle-free and comfortable pavements

We are drawing attention to the need for obstacle-free, user-friendly pavements, so that passengers can reach their stop easily. For the ‘ticket to the sea’ project, experts through personal experience and accessibility advisers have identified accessible routes to the beach from the accessible tram stops.

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