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In Flanders the road authority is responsible for (re)constructing stops. For regional roads the Region is therefore responsible, for local roads the town/municipality. De Lijn encourages the construction of accessible stops. In this way we put together guidelines for the construction of an accessible stop in the 'Bus stop guide'.
De Lijn has 40,000 stops in Flanders. The decision was made to make the stops that are frequently used by people with a disability accessible first.
A stop is accessible if:
- The platform is raised
- The passage on the platform is wide enough and free from obstacles
- The surface of the platform is even enough, unbroken and slip-free
- The platform has barrier free access
- The platform is equipped with a guide line and entry area with rubber tiles
Wheelchair users can request a busphone stop at the door. The passenger must receive a supplement for this from the VAPH (Flemish Agency for People with a Disability / Vlaams Agentschap voor Personen met een Handicap) and live in a busphone region.
When constructing a new or reconstructing existing tram stops account is always taken of the accessibility requirements.