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How do you buy a ticket on the app?

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  • Open the app and click on ‘tickets’ in the menu at the bottom.
  • The first time you open the ticket screen, you have to link your mobile number at the bottom.
  • Enter your mobile number. You will receive a verification code. Enter this code. You can now buy tickets on the app.
  • Click on the ‘buy tickets’ button, choose the ticket you need and click on ‘buy’.
  • After agreeing to our terms and conditions of use, click on ‘next’ and select a payment method.
  • You can pay by Bancontact, Visa or Mastercard.
  • If your payment has been successful, you will be returned to the ticket screen and will see your purchase in the ‘purchased’ tab.
  • Remember that you still need to click on ‘activate’ before you get on a bus or tram.
  • Have a good journey!
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