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Deze website gebruikt cookies en vergelijkbare technologieën om je surfervaring te vergemakkelijken en de website te verbeteren.
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Cookie policy

We use technologies such as cookies and pixel tags on this website.

A cookie is a text file that is installed by the server of a website on your computer’s browser or on your mobile device when you visit the website. The cookie contains a unique code that allows your browser to be recognised during your visit to the website (a so-called ‘session’ cookie) or during subsequent repeated visits (a so-called ‘permanent’ cookie). Cookies can be installed by the server of the website you are visiting or by partners with whom this website cooperates. The server of a website can only read the cookies that it has installed itself, and has no access to other information that is on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser folder. The content of a cookie usually consists of the name of the server that installed the cookie, an expiry date and a unique numerical code.

Cookies generally make the interaction between visitor and website easier and faster and help the visitor to navigate between the different parts of a website. Cookies can also be used to make the content of a website or the advertising on a website more relevant to the visitor and better adapted to his or her personal taste and needs.

Pixel tags are (invisible) graphic files that are contained in a webpage or an email and that, among other things, can record certain information such as your IP address.

Some of the technologies used by De Lijn directly or indirectly collect personal data. Such data may be passed on to third parties. For more information about your rights regarding the processing of your personal data, we refer to our privacy policy. 


We use both our own cookies (first-party cookies) and third-party cookies on this website. De Lijn uses cookies and, where applicable, personal data for the following purposes:

Necessary cookies

These cookies are indispensable for visiting this website and using certain parts of it.  For example, they allow you to navigate between the various parts of the website, or to fill in forms. In addition, to allow you to log into this website, these cookies are necessary to check your identity safely before we grant access to your personal information.  If you refuse these cookies, certain parts of the website will not work or will not work optimally.

Functional cookies

The functional cookies are the cookies that make the functioning of this website easier and more enjoyable for the visitor and ensure you a more personalised browsing experience.  Examples include the cookies that remember certain preferences, such as your most recently viewed lines or stops or your most recent searches.

Performance cookies

We use performance cookies to collect information about the use that visitors make of our websites in order to improve the content of the website, adapt it better to visitors’ wishes and make it more user-friendly. For example, there is a cookie that helps us count the number of unique visitors and a cookie that keeps track of which pages are the most popular.

Third-party cookies, pixel tags and social plug-ins

We use third-party cookies, third-party pixel tags and social plug-ins on this website. These are used to enable interaction with users via social media (e.g. the use of Facebook's 'Like' button) and to assess the efficiency of De Lijn campaigns via other media. 

You can refuse the installation of cookies using your browser settings. Cookies that are already installed on your computer or mobile device may be deleted at any time. 

The removal and/or refusal of cookies, web beacons, log files, ad block detection and other files and technologies may result in you no longer being able to use the website optimally.

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1. Terms and conditions of use website

1.1 Use of the website www.delijn.be and the other websites managed by the Vlaamse Vervoermaatschappij De Lijn (De Lijn) (http://www.buzzy.be/ and http://www.dekusttram.be/), is subject to the following terms and conditions. You are expected to become acquainted with them and to accept them without reservations. De Lijn can change these terms and conditions at any time without advanced notice.

1.2 Even though De Lijn makes serious efforts, it cannot guarantee that the information and details on this website are always complete, correct and up-to-date. De Lijn cannot guarantee access to its websites at all times, mainly because data is uploaded regularly (almost daily). If you notice inaccuracies, you can contact our webmaster.

1.3 De Lijn cannot be held responsible for direct, indirect or incidental damage originating from use of the website or from information that is made available via the website.

1.4 The website and its contents (texts, images, graphs, sound files, animations, video files, data structure and databases on the websites (= 'the information')) are the intellectual property of De Lijn.  The information is protected by the law of 30 June 1994 regarding copyright laws and the neighbouring rights and by the applicable regulations regarding intellectual property.

1.5 You have the right to consult and/or download information on the website purely for private and personal use.  Any other use of the website or information from De Lijn, including but not limited to reproduction, diffusion, making it available to the public and/or reuse in any form, either complete or partial, temporary or permanent, is strictly forbidden without advance permission in writing from De Lijn. 


1.6 The website contains hyperlinks to third-party websites for your information only. De Lijn cannot guarantee that these websites are available nor can De Lijn be held responsible for their content or quality. It does not mean that there is collaboration between De Lijn and the managers of those websites. 


1.7 It is possible that De Lijn's website uses 'cookies', small information files that are saved on your hard disk in order to simplify and speed up access to the website and its navigation. You can set up your browser to warn you when a cookie is created or to prevent the creation of cookies. 


1.8 If you want to place a hyperlink to the homepage of De Lijn's website on your own website, you must contact our webmaster in advance.

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2. Protection of personal details

2.1 De Lijn handles personal details in accordance with the stipulations of the law of 8 December 1992 for protecting personal privacy with regard to processing personal details.

2.2 Your personal details are collected and processed:

  • in order to provide the information that you requested
  • to be able to offer you optimal service (such as automatically extending your season ticket)
  • for direct marketing

You can oppose the use of your personal details for direct marketing. You always have the right to verify the accuracy of your personal details and to have inaccuracies corrected. You can also request that your personal details be removed from our files.

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3. Disputes

This online agreement and all disputes and claims that result from the use of this website or information on the site fall under the jurisdiction of Belgian law. Consulting this website implies that you submit to the jurisprudence of the courts of Mechelen (Belgium) and that you accept to bring all legal actions exclusively to these courts.

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