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Call for participation in open M-Ticketing system

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To make life even easier for our passengers, we’re working on the introduction of a mobile ticket or M-Ticket. This is an electronic ticket that passengers can request with a mobile app on their smartphone. Passengers with a smartphone will be able to purchase an M-Ticket from an M-Supplier via mobile Internet before boarding.

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Call for suppliers

We will not develop or manage the M-Ticket apps ourselves, but offer them through the apps of other businesses: M-Suppliers. We are therefore looking for businesses that can issue M-Tickets. These M-Suppliers will be digital service providers who offer M-Tickets via an existing or still to be developed app:

  • The M-Supplier does not have to produce the M ticket itself: it merely has to sell the M-Tickets that are delivered to it via De Lijn.
  • Passengers can only order M-Tickets from De Lijn after registering with the M-Supplier. The M-Supplier collects the price for the ticket from the customer and transfers it to De Lijn.
  • De Lijn pays the M-Supplier a fixed fee of 6 eurocents (€0.06) excluding VAT per validly issued M-Ticket for this service. The operating risk lies entirely with the M-Supplier.
  • It is in the interests of the customer, the market and De Lijn for M-Tickets to be sold by as many M-Suppliers as possible. The contractual relationship with M-Suppliers is therefore organised on a non-exclusive basis.
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More information & accession agreement

You can request an accession agreement (with annexes) from De Lijn. 

  • The agreement contains full details of terms and conditions and contractual arrangements. 
  • It sets out the requirements, conditions and arrangements and is identical for every M-Supplier. 
  • The accession agreement is not open to negotiation.

You can request a copy of it by sending a message to dienst.verkoop@delijn.be

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Accession procedure

You can participate in Open M-Ticketing if you meet the requirements and the test phase is completed successfully. To do so, request a copy of the accession agreement by email: dienst.verkoop@delijn.be

The Open M-Ticketing accession procedure starts with a self-assessment by the candidate M-Supplier.
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