Accessible stops

The Flemish government wants half of all stops to be accessible by 2030. Read more about its plan.

Accessibility view

On this website and in the De Lijn app, symbols provide information about stops’ accessibility. They are used in all travel information applications (route planner, timetables, real-time arrivals at a stop).

You can see the accessibility symbols after the stop’s name. If a stop is not accessible, there is no symbol. In that case, check the other stops on the route by clicking on the line number: one of the other stops on your journey may have been adapted.

Three symbols for accessible stops

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Accessible if you have a mobility impairment

These stops are easy for anyone to access. The gradient to get onto the vehicle does not exceed 12%.

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Accessible if you have a mobility impairment, with the help of an accompanying person

These stops are designed to be accessible, but the platform is less high. The gradient to get onto the vehicle is more than 12%, up to a maximum of 20%. Assistance may be necessary.

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Accessible if you have a visual impairment

These stops have a climb-aboard area made of rubber tiles and a connecting guide line in ribbed paving slabs as far as the natural guide line.

Accessibility Master Plan

In Flanders, installing accessible stops or reconstructing them to make them accessible is the road authority’s responsibility. In the case of regional roads, this is the Roads and Traffic Agency, while for municipal roads it is the municipalities.

The Flemish government’s Accessibility Master Plan aims to make half of all stops accessible by 2030.

A stop is accessible if:

  1. the platform is raised, with an edging strip that can be driven on

  2. the platform is sufficiently wide and free of obstacles

  3. the surface of the platform is sufficiently smooth, continuous and non-slip

  4. the platform is accessible without having to mount a kerb

  5. the platform is provided with a guide line and a climb-aboard area made of rubber tiles

  6. the cycle path, if present, has been correctly constructed where it passes the platform

Rolstoelgebruiker

Rolstoelgebruiker aan toegankelijke halte

In Flanders, installing accessible stops or reconstructing them to make them accessible is the road authority’s responsibility. In the case of regional roads, this is the Roads and Traffic Agency, while for municipal roads it is the municipalities.

The Flemish government’s Accessibility Master Plan aims to make half of all stops accessible by 2030.

Guidelines for accessible stops

Consult our brochure ‘toegankelijke haltes’ (‘Accessible stops’).

Want to read more about accessible stops? You can do so here.

Inventory

Our stop teams keep an inventory of the accessibility status of all stops, based on the characteristics of an accessible stop described above. This inventory helps us to provide clear travel information about stops’ accessibility status and policy information.

Municipalities can request an overview of the degree of accessibility of the stops in their territory from their transport region or expert on traffic flow.

Obstacle-free and comfortable pavements

We are drawing attention to the need for obstacle-free, user-friendly pavements, so that passengers can reach their stop easily. One good example of this is ‘ticket to the sea’, a project in which experts through personal experience and accessibility advisers have identified accessible routes to the beach from the accessible tram stops.