Accessibility
De Lijn works to provide convenient public transport for everyone. To achieve this, we are constantly improving our services and making them uniform for all passengers.
Planning an accessible ride
Do you want to plan an accessible ride? Advance bookings are not required for a ride with regular public transport. Do you want to book an accessible flexride? Please mention this when making your first booking.
Accessible stops
Simply check if your stop is accessible for travelers with a motor or visual impairment.
Accessible vehicles
Most buses and trams of De Lijn are accessible for passengers with a motor disability. Discover which facilities are available.
Metro stations in Antwerp
Learn more about the accessibility of Antwerp metro stations and available facilities.
Tips for an accessible ride
Do you use a wheelchair or do you have a visual impairment? We’ve collected together some tips.
Travel information before and during your journey
Are you unfamiliar with the area or do you like to know in advance what time you will arrive? Then our app or the stop announcements will help.
Customised transport
Basic accessibility consists of four layers: the train network, the core network, the supplementary network and customised transport.
Accessibility Master Plan
In order to make our public transport services accessible to as many people as possible, we have invested in accessible vehicles. The Accessibility Master Plan deals with the stops.
Accessibility policy
De Lijn works to provide convenient public transport for everyone. To achieve this, we are constantly improving our services and making them uniform for all passengers.
App and web accessibility statement
De Lijn strives to make this app and website accessible to all visitors. You can find a number of examples of this here.