Future and values
On the one hand, traffic continues to increase. The traffic jams not only hit the motorways, but also the underlying roads silt up. The traffic increases over time and traffic jams are no longer just concentrate during typical rush hour. This growing congestion threatens the accessibility and quality of life of the centers. On the other hand, the climate clock is also ticking mercilessly.
Our Mission
To realize our mission, we implement a clear strategy and stay true to our customer-focused identity.
“Sustainable and attractive mobility for everyone in Flanders”
Our Strategy
To fulfill De Lijn's mission, we are building a strategy based on three pillars: customer-focused, sustainable, and efficient. Below, you will see the actions and objectives associated with these pillars.
Customer-Focused
We place the insights and needs of the customer at the center. We take into account the ever-changing society while also fulfilling our current promises. We offer correct and proactive travel information, operate all promised trips, improve punctuality, and contribute to safe, clean, and accessible vehicles and stops.
Sustainable
We continue to green our fleet and aim for climate-neutral buildings by 2045. This includes circular thinking, as seen in our material use and waste management. Additionally, we ensure our employees can travel sustainably to safe and inspiring work environments.
Efficient
As a public transport company, our offering is dynamic and demand-driven – and in all our enterprises, we focus on value creation. We actively build an ecosystem with flexible operators, high-performing suppliers, and innovative partners. We also continue to think ahead and adapt to the digital expertise of the future.
Our Identity
Our identity? It is defined by our core values and proudly carried by our employees.
Intended Reputation towards Our Stakeholders
Core Values for Our Employees
De Lijn is looking for impressive employees
We are looking for new employees who want to be part of our team. It doesn't matter who you are, where you live or what your background is. You are welcome at De Lijn. Be sure to take a look at our job site, because we undoubtedly have a vacancy that suits you.
Apply at De LijnMore info
Organisation
Curious about our company structure, figures, annual reports, …? Find out here.
Electric Bus Systems: emission-free transport 2035
De Lijn’s mission is to provide sustainable and attractive mobility for everyone. Deploying Electric Bus Systems (EBS) contributes to this mission.
Memorandum 2024-2029: Time to pick up the pace
It’s five minutes to midnight... The effects of global warming are increasingly evident. To turn the tide, clear and far-reaching policy choices need to be made in various areas. Because today’s choices have a significant impact on a climate-neutral future.
Hoppin
Together with Hoppin in Flanders, we are making the transition to more efficient, sustainable and flexible public transport.