Offer Tickets in your app

Discover how you too can include tickets in your own mobile app.

Call for participation in open ticketing system

To make life even easier for our passengers, we’re working on the introduction of a mobile ticket or ticket. This is an electronic ticket that passengers can request with a mobile app on their smartphone. Passengers with a smartphone will be able to purchase an ticket from an supplier via mobile Internet before boarding.

Call for suppliers

We will not develop or manage the ticket apps ourselves, but offer them through the apps of other businesses: suppliers. We are therefore looking for businesses that can issue tickets. These suppliers will be digital service providers who offer tickets via an existing or still to be developed app:

  • The supplier does not have to produce the ticket itself: it merely has to sell the tickets that are delivered to it via De Lijn.

  • Passengers can only order tickets from De Lijn after registering with the supplier. The supplier collects the price for the ticket from the customer and transfers it to De Lijn.

  • De Lijn pays the supplier a fixed fee of 6 eurocents (€0.06) excluding VAT per validly issued ticket for this service. The operating risk lies entirely with the m-supplier.

  • It is in the interests of the customer, the market and De Lijn for tickets to be sold by as many suppliers as possible. The contractual relationship with suppliers is therefore organised on a non-exclusive basis.

More information & accession agreement

You can request an accession agreement (with annexes) from De Lijn. 

  • The agreement contains full details of terms and conditions and contractual arrangements. 

  • It sets out the requirements, conditions and arrangements and is identical for every supplier. 

  • The accession agreement is not open to negotiation.

You can request a copy of it by sending a message to dienst.verkoop@delijn.be.

Accession procedure

You can participate in open ticketing if you meet the requirements and the test phase is completed successfully. To do so, request a copy of the accession agreement by email: dienst.verkoop@delijn.be

The open ticketing accession procedure starts with a self-assessment by the candidate supplier.