Plus Home Services

Combining a local approach with travel passes

The highlights of Plus Home Services

Highlight 1

1000

De Lijn travel passes

Highlight 2

25%

of home helpers take the bus or tram

Highlight 3

66%

more De Lijn travel passes since 2012

Highlight 4

100%

prepayment

Position

Business manager Rudi Vertommen at Plus Home Services is happy to take you through their story

Plus Home Services is a service voucher company with a clear vision. “We work in a decentralised way in order to be closer to our customers and our more than 4,000 home helpers,” explains business manager Rudi Vertommen. “We also apply this local strategy to the travel movements of our personnel.”

Plus Home Services offers home help to private customers. “Support staff at 53 offices spread across the country represent a permanent and easily accessible point of contact. In addition, we always look for assignments close to our home helpers, and we also try to keep the distance between assignments short. It’s a matter of matching home helpers with the right customers and putting together well-thought-out timetables.”

Short and efficient journeys

Keeping journeys short is one thing. “We also want travel to take place as efficiently as possible,” adds Rudi. “The shorter the journey time, the easier it is for our home helpers to pick up their children from school, for example. Long and difficult journeys benefit no one and serve no purpose. Not the home helpers nor the productivity of our company.”

Thinking together about mobility

At the time of hiring, we therefore actively consider how the employee will travel. Rudi: “In the end it’s always the home help that decides. Plus Home Services operates throughout Belgium. We can hardly impose the same mode of transport on everyone: the transport situations in the different regions are too varied for that. We discuss all options carefully and always check if they’re interested in having a De Lijn bus and tram travel pass”, explains Rudi. “We’ve been working with De Lijn right from the start, because we’re convinced of the benefits.”

Environmental friendliness, convenience and safety

Which benefits of using buses and trams are the most important for Plus Home Services? Rudi: “Environmental friendliness plays an important role for us, but so does ease of use. In rural areas, home helpers can park their car on the customer’s drive, but in city centres finding a parking space can be much more difficult.” Plus Home Services is also actively concerned about the safety of its employees, inside and outside the work place. “Our figures show that the fewest accidents while travelling to work occur with public transport. This is an extra reason to encourage it,” insists Rudi.

100% prepaid travel passes

In terms of financing, Plus Home Services pays 100% of the cost of travel passes, through the third-party payer scheme. Rudi: “We feel that with a full advance payment of this sort we can encourage people to choose a travel pass over a kilometre allowance for their car. It’s also positive for the home helpers, who aren’t necessarily particularly well-off, as they don’t have to pay the cost of their annual travel pass upfront themselves.”

Win-win

“Of course Plus Home Services is operating in a sector that is subsidised by the government,” adds Rudi, “so we don’t have bags of money to hand out. But if we can set things up in a way that creates a win-win for employer and employee, we will always do so. The De Lijn travel pass is a good example of this.”

Benefits of collaboration with De Lijn at a glance

• Buses and trams are the safest choice for commuting

• Personnel don’t have to finance travel passes themselves

• No problem finding parking in city centres

• A more sustainable way of travelling than by car        

About Plus Home Services

Plus Home Services provides cleaning and ironing services for private individuals through the service voucher system. The company has 53 offices, mainly in Flanders, and employs more than 4,000 home helpers and 150 support staff. Plus Home Services was founded in 2005 and has grown from being a pioneer in the service voucher sector to being a market leader.

Visit Plus Home Services at www.phservices.be.

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Your options

There are various options available to you as an organisation to offer your employees appropriate and affordable public transport.

Contribution towards travel pass

Unlimited* travel by bus or tram. If your employer contributes to the cost, you pay just 5 or 16 euro** per month as the minimum contribution is 72%.

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Intervention in the 10-journey ticket - Business

Do your employees commute to work 1 to 2 times per week or do they frequently have business trips? Then the business 10-journey ticket is the solution: a flexible and cost-effective travel ticket.

Contribution towards a 50-journey ticket

The most flexible ticket for occasional journeys. Purchased or reimbursed by your employer.

Contribution for tickets

Not all your employees travel to work the same way every day. Sometimes they make business trips by car, and sometimes they use public transport. A flexible pattern of mobility like this requires a flexible solution.

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Tickets via the app

Easy and cheap: that is what the digital ticket is all about. This digital ticket is the cheapest way of paying for a single journey by bus or tram. Your employees request an ticket using the app, and you pay the invoice afterwards.

Businesses