Ticket inspection and fines
De Lijn carries out inspections during journeys to determine whether passengers have a valid ticket and whether they are using it correctly (for example, whether they have validated a MOBIB card at the time of boarding).
In addition, line inspectors may issue fines for causing nuisance on or around the tram, bus or train, or for disrupting the service.
What data and why
We collect the following information if you receive a fine:
surname, first name
date and place of birth
nationality
identity card number
national registration number
gender
vehicle registration number (in the case of a violation involving a vehicle)
address :
in the case of a minor: surname, first name, parents’ address, date of birth of guardian or persons responsible for the minor
mobile phone number
previous violations
season ticket details (including from other transport operators)
account number (payment of the fine due)
decision regarding the alleged violation (case dropped, imposition of a fine, etc.) by DAB (the De Lijn administrative fines department)
email address
place where the inspection took place (bus number, line number, stop)
This data is necessary to verify your identity and process the fine. This is also described in De Lijn’s General Conditions of Travel.
Passenger checks and issuing administrative fines is a task that falls within the general interest of De Lijn and is enshrined in law.
Where the data comes from
We collect this data by requesting your identity card and verifying and/or supplementing it with data from the national population register. If the fine is for a traffic violation, we are able to find out your identity from the Vehicle Registration Service (DIV).
Data transfers
We may share this information with the police and the judicial officer.
Data retention period
The retention period for this data is determined by law. It is five years after a fine case has been closed, unless it has been dealt with by a judicial officer. In this case the data must be stored for up to ten years.
Questions from the police, public prosecutor, investigating judge
The competent authorities sometimes request information from us in connection with an ongoing police or judicial investigation. This may relate to any data we have about our customers, such as (but not limited to) correspondence address, validations, camera images, etc. We pass on this data if the law allows us to do so.