Ticket inspection and fines
De Lijn conducts checks on vehicles to ensure travelers have a valid ticket and are using it correctly (for example, the obligation to register a MOBIB card when boarding).
Ticket inspectors identify violations of De Lijn’s terms of travel and issue a citation. Staff members of the Administrative Fines Department who are authorized to impose penalties then issue the fine.
The legal basis is the Decree of July 31, 1990, concerning the Flemish Transport Company – De Lijn, an externally independent agency established under public law.
What data and why
When conducting inspections, issuing citations, and following the procedure for imposing fines, we collect the following information:
Identification details
last name, first name
place and date of birth
nationality
ID card number
national registration number
gender
address
email address
Contact details
cell phone number
license plate number (if the violation involves a vehicle)
photos that may serve as evidence
in the case of a minor: last name, first name, contact details, address, and date of birth of the guardian or persons responsible for the minor
previous violations
subscription details (including from other transit companies)
account number (payment of the fine amount due)
the personal data necessary to draw up the official report, such as the date and time of the violation, the report number, and the location of the inspection (vehicle number, route number, stop)
the employee ID number and identity (including first name, last name, and office address) of the ticket inspector or the sanctioning staff member
the medical personal data you provide yourself to support your defense
the financial means of persons holding a subscription for increased subsidy
This information is necessary to verify your identity and process the case. This is also described in De Lijn’s General Terms and Conditions of Travel.
Passenger inspections and the imposition of administrative fines are tasks carried out in the public interest and in the exercise of De Lijn’s public authority, as enshrined in the Decree on the Flemish Transport Company – De Lijn, an externally independent agency established under public law, dated July 31, 1990. The objectives are set forth in Article 44sexies decies.
Where the data comes from
We collect this information by requesting proof of identity and verify and/or supplement it with data from the national registry. In the case of a traffic violation, we may retrieve your identity from the Vehicle Registration Service (DIV).
Data transfers
We may share this information with the police and the judicial officer.
Data retention period
The retention period for this data is determined by law. It is five years after a fine case has been closed, unless it has been dealt with by a judicial officer. In this case the data must be stored for up to ten years.
Questions from the police, public prosecutor, investigating judge
As part of ongoing police and judicial investigations, the competent authorities sometimes request information from us. This may include any data we hold about our passengers, such as (but not limited to) mailing addresses, ticket validations, surveillance footage, etc. We disclose this information only to the extent permitted by law.