Dial-a-bus

Measures in response to coronavirus:

To ensure compliance with guidelines on social distancing, all dial-a-bus trips are cancelled. Our passengers need to be able to keep a sufficient distance from one another on our vehicles, and our dial-a-buses are too small for this to be possible.

All bookings that have been made are cancelled. No new bookings are possible. All dial-a-bus customers who have made a booking for the weeks ahead will be contacted personally by telephone by our dial-a-bus switchboard.

You can take the bus, even in thinly populated areas. To provide public transport in a cost efficient way we use the dial-a-bus here. These buses only run on request. They do not have a set route or timetable. The bus only stops at the De Lijn stops that are requested in advance from the dial-a-bus switchboard. The fares and tickets from De Lijn are also valid on the dial-a-bus.

Please note: all dial-a-bus centers in Ostend, Gentbrugge, Hasselt and Leuven close on:

• Christmas Eve: December 24 at 6:00 PM
• New Year's Eve: December 31 at 6:00 PM

Contact the dial-a-bus switchboard of the province where your dial-a-bus operates. The telephone receptionist needs the following information to make a booking:

• Name, address, telephone number when you are booking for the first time. You will then be given an customer number with which you can make bookings.
• Desired date and time of departure
• Boarding and disembarking stops
• Number of passengers

Only the deaf, the hearing impaired or people with aphasia can book via fax.