Beware of phishing (Internet fraud)

There are currently fake Facebook posts circulating offering a free or very cheap 6-month subscription to De Lijn. This is a form of phishing, so do not click on any suspicious links.

For accurate and reliable information, always consult our official communication channels. Protect yourself by reporting the post as phishing and sharing this warning with others.

Phishing - facebookpost

Some of our travel pass holders have received phishing emails. Phishing is a form of Internet fraud in which criminals try to steal your personal and payment data.

Have you received an email of this kind? If so, forward it immediately to verdacht@safeonweb.be. If you followed the instructions in the email, you should:

• Phone Card Stop (078 170 170) and block your card.

• Inform your bank.

• Report the matter to the police.

We issue regular warnings about this type of fraud and collect the most important tips online.

Be on the alert for this phishing email

This is the phishing email that is currently doing the rounds:

How do you know that this is phishing?

• The address of the email’s sender doesn’t end with @delijn.be.

• You are not addressed in person (‘Hello, ...’).

• Cybercriminals try to create a sense of urgency (‘by 22 August...’, ‘please act swiftly...’).

• The link behind ‘Verify My MOBIB card’ doesn’t take you to our own website. You end up on a page that closely resembles – but definitely isn’t – our home page.

So if you receive such an email, forward it immediately to verdacht@safeonweb.be

How do cybercriminals steal your data?

They do this by getting you to click on the ‘Verify My MOBIB Card’ button. You are then taken to a web page that looks very much like our website. You are required to enter your personal details and confirm your identity. The identify confirmation is supposed to take place via itsme, but is designed not to work.

The fraudsters ask you to make a payment of one euro. This doesn’t really go through (you get an error message), but it’s a clever way to collect your bank card details – including the security code on your card. With a debit card that’s not too serious a problem, but criminals can do a lot of harm with your credit card.

In the PDF and screenshots below, we show you exactly what the email and web pages look like: