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Tickets on electronic cards

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Tickets for occasional travellers on electronic cards

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Our season tickets have been held on a MOBIB card for some time. Now it’s the turn of the other tickets: they too will go on an electronic card (a different one from the MOBIB card) rather than a magnetic card. This electronic card cannot be topped up. We’re introducing the new cards in phases: first through the ticket machines and then through the advance sales points in your area and the Lijnwinkel stores.

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From now on you need to scan your ticket

What will change for you? Whenever you board or transfer, scan your electronic card near the driver or at a scanner further down the vehicle. You need to scan for every trip and every person.

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Yes you scan!

Hold the electronic card in front of the blue circle at the bottom of one of the yellow scanners near the driver or further down the vehicle.
Scan
Carry on into the vehicle when the tick on a green field appears.
Check
The info button can be used to show you how many journeys are left on your card or how long your ticket is still valid for. Or check this page to see how many rides are still on your card.
Info
Don’t scan your card again when you get off – otherwise you may end up paying for a new ride.
Get off
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Which tickets will be held on an electronic card?

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Where can you buy a ticket on an electronic card?

Ticket machines

The first new ticket machine is in Rector De Somerplein in Leuven. After this they will be installed throughout Flanders. First we’ll replace the old machines, and then we’ll add some extra ones. The rollout will take approximately three months. When it’s finished, there’ll be some 200 ticket machines spread across Flanders.

At the new ticket machines you can only pay with a debit or credit card (Bancontact, VISA, Mastercard, Maestro and Vpay).

Advance sales points in your area

From November you will also be able to purchase tickets on an electronic card at the advance sales points in your area. They will only offer 10-journey Lijn cards with and without a municipal discount. Municipal discount? Some municipalities give their residents and visitors a discount on a Lijn card that allows you to travel within a certain area.

Lijnwinkel stores

In November the Lijnwinkel stores will also switch to selling tickets on an electronic card. The rollout will take a couple of months.

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Practical tips for using the electronic card

  • Scan the electronic card. On no account put it in a validation device, as you do with your magnetic card.
    If you do accidentally put the electronic card in a validation device, you’ll see an error message. You should go to the scanner to register your ticket correctly.
  • You can use your card as long as there are journeys left on it and/or the period of validity has not expired. It cannot be topped up.
  • Don’t fold the card, as this may lead to journeys being lost.
  • When you scan your card, the date and time are saved. Nothing is printed on the card.
  • The info button on the scanners and ticket machines allows you to see how many journeys are left on the card and how long your ticket is valid for. Or check this page to see how many rides are still on your card.
  • Do you have a group ticket? If so, scan it just once for the entire group every time you board or transfer.
  • If you use a 10-journey Lijn card for several people, scan it once for each person in rapid succession (within two minutes).
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What about the magnetic cards?

  • Use your magnetic cards first. They can still be used until the end of June 2020. From 1 July 2020 the validation devices will no longer be usable.
  • Once a sales channel starts selling tickets on an electronic card, magnetic cards will no longer be available there.
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