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Tickets on electronic cards

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Tickets for occasional travellers on electronic cards

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Our season tickets have been held on a MOBIB card for some time. Now it’s the turn of the other tickets: they too will go on an electronic card (a different one from the MOBIB card) rather than a magnetic card. This electronic card cannot be topped up

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From now on you need to scan your ticket

What will change for you? Whenever you board or transfer, scan your electronic card near the driver or at a scanner further down the vehicle. You need to scan for every trip and every person.

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Yes you scan!

Hold the electronic card in front of the blue circle at the bottom of one of the yellow scanners near the driver or further down the vehicle.
Scan
Carry on into the vehicle when the tick on a green field appears.
Check
The info button can be used to show you how many journeys are left on your card or how long your ticket is still valid for. Or check this page to see how many rides are still on your card.
Info
Don’t scan your card again when you get off – otherwise you may end up paying for a new ride.
Get off
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Which tickets will be held on an electronic card?

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Where can you buy a ticket on an electronic card?

Ticket machines

There are about 200 ticket machines spread across Flanders.

At the ticket machines you can only pay with a debit or credit card (Bancontact, VISA, Mastercard, Maestro and Vpay).

Another sales point

You will also be able to purchase tickets on an electronic card at another sales point. They will only offer 10-journey Lijn cards with and without a municipal discount. Municipal discount? Some municipalities give their residents and visitors a discount on a Lijn card that allows you to travel within a certain area. Under this deal, as a passenger you can purchase a 10-journey Lijn card with a municipal discount for €10. The passenger pays €1 per journey, and the local government pays the difference from the actual Lijn card rate (€1.60 per journey).

Lijnwinkel stores

The Lijnwinkel stores offer the full range of tickets on an electronic card. Card not working? Stop by at a Lijnwinkel store The staff there can test your card and exchange it if necessary.

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Practical tips for using the electronic card

  • Scan the electronic card. On no account put it in a validation device, as you do with your magnetic card.
    If you do accidentally put the electronic card in a validation device, you’ll see an error message. You should go to the scanner to register your ticket correctly.
  • You can use your card as long as there are journeys left on it and/or the period of validity has not expired. It cannot be topped up.
  • Don’t fold the card, as this may lead to journeys being lost.
  • When you scan your card, the date and time are saved. Nothing is printed on the card.
  • The info button on the scanners and ticket machines allows you to see how many journeys are left on the card and how long your ticket is valid for. Or check this page to see how many rides are still on your card.
  • Do you have a group ticket? If so, scan it just once for the entire group every time you board or transfer.
  • If you use a 10-journey Lijn card for several people, scan it once for each person in rapid succession (within two minutes).
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What about the magnetic cards?

  • Use your magnetic cards first. They can still be used until the end of June 2020. From 1 July 2020 the validation devices will no longer be usable. Unable to use up your magnetic cards by 30 June 2020? No worries. You will be able to exchange any remaining magnetic cards at any time. More information will follow later.
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