How do I buy a ticket on the app?
•Open the app and click on ‘tickets’
•Click on ‘Buy’ and check your surname and first name.
•Go to ‘Payment’ and choose Bancontact, Payconiq, Visa or Mastercard.
How do I plan my route?
•Choose your departure point and destination
•Decide on your start and arrival time
•View the details of your journey
How do I add a favourite?
•Save your favourite route, stop, line or location
•It will be visible on the start screen and in your profile
Where can I find real-time information?
•The ‘real-time’ icon is next to the number of minutes
•Refreshes automatically every 15 seconds
Why rely on the crowd barometer?
•Check in advance how busy the bus or tram is
•Colour coded for clarity
•Check before you leave
How is the app accessible to blind and partially sighted people?
•Custom font size